We can support you when things go wrong. Our trained engineers have twenty years’ experience in large and small networks. They will diagnose your problems and put them right quickly and efficiently.
On Site Support: We will be at your site for hands on help when you need it. £90 for half a day or £175 for a whole day. Contact us for special prices for schools and charities. We can also offer a weekly, bi-weekly or monthly scheduled visit.
Remote Support and Monitoring: We will monitor your systems from our offices to ensure they are functioning correctly. Preventative maintenance is implemented without interfering with the day to day running of your business.
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Business IT Support Package
Why not take advantage of our Business Loyalty Support Package?
We are now offering the following:
- Up to 4 support instances per year *
- Remote Support (up to 52 hours per year)
The total cost of this is £550 (inc VAT) payable in advance.
(Travel to and from site is chargeable at 25p per mile)
*An instance is a single call out or repair, for as long as it takes
Call 01792 42616 for further details
We are always willing to advise you on how your business might run more smoothly by putting in place good file management systems, improving protection against data loss or corruption and upgrading software or hardware if necessary.
We are proud to have been awarded the CompTIA Accredit UK Trustmark™, a respected industry credential that signifies business excellence within the Information and Communications Technology (ICT) industry. To earn the credential, Giakonda IT was independently audited by ICT industry experts, who reviewed the company’s policies, capabilities, practices, and procedures. We are very grateful to Software Alliance Wales whose sponsorship helped us achieve the award.